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TERMS AND CONDITIONS

1. Agreement to These Terms

These Terms and Conditions (“Terms”) govern your access to and use of:

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asidecorators.co.uk

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The website is operated by ASI DECORATORS LTD (“ASI Decorators”, “we”, “us” or “our”).

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By accessing or using this website, you confirm that you accept these Terms and agree to comply with them.

If you do not accept these Terms, you should not use the website.

2. About Us

The website is operated by:

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ASI DECORATORS LTD
Company number: 15146063

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Registered office:

101 The Downs
Harlow
Essex
CM20 3RG
United Kingdom

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Telephone: 0790 8150 106
Email: info@asidecorators.co.uk

3. Purpose of the Website

This website provides general information about ASI Decorators and the services we may offer, including:

  • painting and decorating;

  • interior and exterior painting;

  • wallpapering;

  • bathroom tiling;

  • carpentry;

  • flooring;

  • timber preparation and restoration;

  • related property-improvement and finishing work.

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Information on the website is provided for general informational purposes only.

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The website does not provide professional surveying, architectural, structural, electrical, plumbing, financial or legal advice.

The availability and suitability of a service will depend on factors including the property, project requirements, location, access, existing surfaces, materials and our availability.

4. Use of the Website

You may use the website only for lawful purposes.

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You must not:

  • use the website in a way that breaches any applicable law or regulation;

  • use the website for fraudulent, harmful or misleading purposes;

  • attempt to gain unauthorised access to the website, its server or any connected systems;

  • introduce viruses, malware, malicious code or other harmful material;

  • interfere with, damage or disrupt the website;

  • attempt to extract, scrape or collect information from the website using automated methods without our permission;

  • impersonate another person or provide false contact information;

  • use the website to transmit unlawful, offensive, defamatory or harmful material;

  • reproduce or commercially exploit website content without permission.

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We may restrict, suspend or terminate access to the website where we reasonably believe that these Terms have been breached or that the website is being misused.

5. Enquiries and callback requests

The website allows you to contact us and request a callback or quotation.

When submitting an enquiry, you agree to provide information that is accurate and reasonably complete.

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Submitting an enquiry does not:

  • require us to accept the project;

  • guarantee our availability;

  • create a contract between you and ASI Decorators;

  • guarantee that we will provide a quotation;

  • confirm a price, start date or completion date.

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A contract for services will only be formed when the scope of work, price and other relevant terms have been agreed between you and ASI Decorators.

This agreement may be recorded in a written quotation, email, message, invoice, work order or separate service agreement.

6. Quotations and online estimates

Any prices, examples, calculators or estimates displayed on the website are indicative only unless we expressly confirm otherwise in writing.

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An accurate quotation may require:

  • a site visit;

  • photographs or videos;

  • measurements;

  • inspection of the existing surfaces;

  • details of the required materials and finishes;

  • information about property access;

  • clarification of the project scope.

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An initial estimate may change where:

  • the information originally provided was incomplete or inaccurate;

  • measurements or quantities differ from those supplied;

  • concealed damage or defects are discovered;

  • additional preparation or repair work is required;

  • the customer requests additional or different work;

  • material prices or availability change before a quotation is accepted;

  • access restrictions or other site conditions affect the work.

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Any final quotation will specify what is included and, where appropriate, what is excluded.

Unless expressly stated otherwise, website content does not constitute a binding offer capable of acceptance.

7. Contracts for our services

These Terms primarily govern the use of the website.

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Individual painting, decorating, flooring, carpentry or tiling projects may be governed by additional terms contained in:

  • our quotation;

  • a written service agreement;

  • an invoice;

  • an agreed scope of work;

  • correspondence between you and ASI Decorators.

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Where project-specific terms conflict with these website Terms, the project-specific terms will apply to the provision of the services.

Nothing in these Terms limits the statutory rights available to consumers under applicable law.

8. Information You Provide

When you send us information through the website, email, WhatsApp or another communication channel, you confirm that:

  • the information is accurate to the best of your knowledge;

  • you have the right to provide it;

  • it does not infringe another person’s rights;

  • it does not contain unlawful, threatening, defamatory or inappropriate material;

  • it does not contain malware or harmful code.

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You should not submit unnecessary sensitive, confidential or private information through the website.

9. Photographs and project materials

You may provide photographs, videos, measurements, floor plans or other project information to help us understand your enquiry.

You retain ownership of materials you provide.

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By sending them to us, you give ASI Decorators permission to view, copy, store and use them where reasonably necessary to:

  • assess your enquiry;

  • prepare a quotation;

  • plan or provide the requested services;

  • communicate with you about the project;

  • maintain appropriate business and project records.

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We will handle personal information contained in these materials in accordance with our Privacy Policy.

We will not use identifiable photographs of your property for promotional purposes without obtaining appropriate permission.

10. Intellectual Property

Unless otherwise stated, all intellectual-property rights in the website and its content are owned by or licensed to ASI DECORATORS LTD.

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This includes:

  • text;

  • photographs;

  • videos;

  • graphics;

  • branding;

  • logos;

  • layouts;

  • website design;

  • downloadable materials;

  • project descriptions.

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You may view and print website content for your personal, non-commercial use.

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You must not, without our prior written permission:

  • copy or reproduce substantial parts of the website;

  • republish website content;

  • use our photographs for your own business or promotional purposes;

  • modify or create derivative works from our content;

  • remove copyright or ownership notices;

  • sell, license or commercially exploit our content;

  • present our work or photographs as your own.

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Where content belongs to a third party, that content remains subject to the rights and terms of the relevant owner.

11. Accuracy of website information

We take reasonable steps to keep the website accurate and up to date. However, we do not guarantee that all information will always be:

  • complete;

  • accurate;

  • current;

  • available;

  • suitable for a particular project.

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Website content, service descriptions, photographs and examples may be updated without notice.

Photographs of previous projects are provided as examples of our work. They do not guarantee that an identical finish, colour, texture or result can be achieved on another property.

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Actual results may vary because of:

  • surface condition;

  • lighting;

  • screen and device settings;

  • materials selected;

  • product availability;

  • existing defects;

  • property characteristics.

12. Website availability

We do not guarantee that the website or any part of it will always be available, uninterrupted or free from errors.

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We may suspend, withdraw, restrict or change the website without notice for reasons including:

  • maintenance;

  • security;

  • technical problems;

  • platform updates;

  • business changes;

  • circumstances beyond our reasonable control.

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We are not responsible for interruptions caused by internet providers, hosting services, website platforms or other third parties outside our reasonable control.

13. Website security

We take reasonable measures to maintain the security of the website. However, we cannot guarantee that the website will be completely secure or free from viruses or harmful material.

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You are responsible for:

  • using suitable antivirus and security software;

  • protecting your own device and accounts;

  • ensuring that any information you submit is sent from a secure device;

  • keeping copies of important information.

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You must not knowingly introduce harmful code or attempt to compromise the website’s security.

14. Third-Party websites and services

The website may contain links to or integrations with third-party websites and services, including:

  • Google Maps;

  • WhatsApp;

  • Checkatrade;

  • social-media platforms;

  • external review or directory websites.

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These links are provided for convenience and information only.

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We do not control third-party websites and are not responsible for:

  • their content;

  • their availability;

  • their security;

  • their privacy practices;

  • their terms and conditions;

  • any products or services they provide.

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The inclusion of a link does not necessarily represent our endorsement of the third party.

When you access an external service, its own terms and privacy policies will apply.

15. Limitation of liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

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In particular, nothing in these Terms excludes or limits liability for:

  • death or personal injury caused by negligence;

  • fraud or fraudulent misrepresentation;

  • breach of legal rights that cannot lawfully be excluded;

  • any other liability that cannot be excluded under applicable law.

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Subject to the above, we are not responsible for loss or damage resulting solely from:

  • your use of or inability to use the website;

  • reliance on general information displayed on the website without obtaining a project-specific assessment;

  • temporary website interruptions;

  • third-party websites or services;

  • events outside our reasonable control.

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Where you use the website for commercial or business purposes, we will not be liable for indirect or consequential loss, loss of profit, loss of business, loss of revenue, loss of opportunity or loss of goodwill arising from the use of the website, except where liability cannot lawfully be excluded.

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These limitations relate to the use of the website. Liability relating to services performed by ASI Decorators will be governed by the applicable project agreement and the law.

16. Consumer rights

Nothing in these Terms affects your statutory rights as a consumer.

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Where you enter into a contract with us for services, applicable consumer law may require those services to be carried out with reasonable care and skill.

Any rights, remedies or protections that cannot lawfully be excluded or restricted will continue to apply.

17. Privacy and Cookies

Our collection and use of personal information is governed by our Privacy Policy.

Our use of cookies and similar technologies is explained in our Cookie Policy.

By using the website, you acknowledge that your information will be handled as described in those policies.

18. Linking to our website

You may link to the public homepage of our website in a fair and lawful manner, provided that the link:

  • does not damage our reputation;

  • does not suggest an association, approval or endorsement where none exists;

  • is not placed on an unlawful, misleading or offensive website;

  • does not reproduce or frame our website without permission.

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We may withdraw permission to link to our website where reasonably necessary.

19. Changes to these terms

We may update these Terms from time to time to reflect:

  • changes to the website;

  • changes to our services;

  • legal or regulatory developments;

  • changes to our business practices.

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The updated version will be published on this page with a revised “Last updated” date.

Changes will apply from the date on which they are published. Your continued use of the website after that date will be subject to the updated Terms.

Changes to these website Terms will not retrospectively alter an existing project agreement unless the parties agree otherwise or the law permits the change.

20. Severability

If any part of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply.

21. No Waiver

If we do not immediately enforce a right under these Terms, this does not mean that we have waived that right.

22. Governing Law and Jurisdiction

These Terms and any dispute relating to the use of the website are governed by the laws of England and Wales.

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If you are a consumer residing in another part of the United Kingdom, you may also have the right to bring proceedings in the courts applicable to the place where you live.

Nothing in this section limits any mandatory rights you have under applicable consumer law.

23. Contact Us

For questions, privacy requests or complaints, contact:

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ASI DECORATORS LTD

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101 The Downs
Harlow
Essex
CM20 3RG
United Kingdom

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Telephone: 0790 8150 106
Email: info@asidecorators.co.uk

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